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Stopped receiving texts

(Topic created on: yesterday)
52 Views
SarahAdd
First Poster

yesterday

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Since last update I've stopped receiving texts messages from the Doctor's, Dentist ect I am still receiving normal text text messages 
3 REPLIES 3
arianwen27
Maestro

yesterday

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Which app are you using for messages?
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johnz237
MegaStar

yesterday - last edited yesterday

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Hi! Welcome to the samsung members community!!

Firstly. Settings>general management >reset >reset mobile network settings

Soft reboot device- hold volume down and power until phone restarts

If its normal text messages I would reach out to your provider so they can investigate this

*also would double check with your dentist/ doctor to make sure they have correct details
GreaterGalaxyUK
Helping Hand

yesterday - last edited yesterday

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Please make sure any Block Spam message options are not turned on. That could also prevent the messages coming in.
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